InfoTel

InfoTel’s management is committed to managing its operations in such a way that the company complies with all relevant legal and other requirements to which it is subject and to which it is committed in the area of environmental protection.

Management is committed to the implementation of pollution prevention and to the continuous improvement of environmental protection, including accident prevention.

The priority areas that management will focus on in ensuring environmental objectives are:

• Reducing energy consumption,
• prioritising processes with minimal environmental impact in future investments wherever possible,
• using modern technologies that are able to comply with current and expected mandatory environmental regulations and standards,
• contracting suppliers to adopt environmentally friendly practices and, in line with our environmental policy, to improve their environmental performance,
• EMS training for employees.

Attention to environmental protection is an integral part of InfoTel’s activities; therefore, management continuously develops the environmental awareness of all employees and focuses training to prevent or reduce their negative impact on the environment in their activities.

InfoTel’s interest is to engage in a friendly dialogue with employees and the public. Management will inform internal and external stakeholders of the environmental impacts of the company’s activities, while responding to their legitimate suggestions and concerns.

Occupational health and safety is an integral part of InfoTel’s business activities.

We will operate our facilities in a manner that protects the health and safety of our employees, contractors, other companies and the public. We will prevent injuries and harm to health, comply with applicable laws and regulations and other requirements, enforce compliance with both our employees and other stakeholders, while striving for continuous improvement in occupational safety and health management and performance. We will regularly review the appropriateness and adequacy of our policy.

We will be guided by the principles:

• Continuous improvement in our activities and performance.
• Continuous management attention.
• Direct accountability.
• Working with an external consulting firm to implement new standards and regulations.
• Communicate within and outside of InfoTel.
• High level of housekeeping.
• Risk Prevention.
• Aim for an accident free state.
• Safe working practices are a condition of employment.
• Maintain and test emergency systems.
• Investigate all incidents and learn from them.
• Open communication about incidents at all levels.
• Safety outside own work performance, safety conditions.
• Ensure employees are aware of their medical condition while on the job and in the work process.
• Make all employees and business partners aware of safe working rules.
• To systematically take care of the working conditions of the company’s employees, in particular to improve their qualifications, to improve work safety and to ensure that they have the best available technology to carry out their activities

Senior management is committed to enforcing and implementing the OSH policy in cooperation with other employees and all persons working for InfoTel, and to familiarising all stakeholders with the OSH policy.

The quality policy is determined by the principle: Quality is a given.

InfoTel considers the quality of its products and services and customer satisfaction to be its primary objectives and will conduct its business activities in accordance with this policy.

InfoTel will maintain the quality of its operations at the required level by adhering to the following principles:

• Applying a purposeful business policy focusing on the needs of customers and ensuring comprehensive fulfilment of their requirements,
• maintaining a high quality of products and services,
• ensure the clarity and demonstrability of all procedures on which the quality of the services provided by InfoTel depends,
• improve staff awareness of quality assurance through training,
• continuously educate its employees and raise their awareness of quality issues,
• evaluate and select technological changes that support quality assurance requirements,
• ensure the required level of quality on the part of suppliers and other stakeholders,
  as a matter of course, to comply strictly with applicable legislation,
• communicate openly with target groups,
• engage in a process of continuous improvement and improvement of the effectiveness of the quality management system, set annual objectives and target values,
• systematically implement preventive measures to avoid non-conformities, carry out effective quality checks,
• build the company’s reputation through a transparent quality management system.

All InfoTel employees and all persons working for InfoTel are involved in the quality system. Senior employees at all levels of management are responsible for its implementation and enforcement. Managers are responsible for communicating the quality policy to all stakeholders.

Enforcement of the Quality Policy is mandatory regardless of any changes in InfoTel’s organizational structure or management.